Refund policy
Refund Policy
At EverTick, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
We offer a 14-day return policy, meaning you have 14 days after receiving your order to request a return.
To qualify for a return, your item must be:
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Unused and in its original condition
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In its original packaging
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Accompanied by proof of purchase
To start a return, please contact us at:
Returns sent without contacting us first will not be accepted.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives.
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery at:
Include your order number and clear photos of the issue so we can review it and resolve it as quickly as possible.
Exchanges
If you would like a different item, the quickest option is to return your original item (if eligible) and place a new order once your return has been approved.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that banks and credit card providers may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us at: